On this page we would like to inform users about the methods and purposes of the processing of personal data of those who access our website. This processing takes place during the navigation of the site, but also after the closing it. This page also serves as an extended privacy policy that we provide to users of our site pursuant to Art. 13 of d.lgs. 196/2003 - Privacy Code / Art. 13 of the EU General Regulation on the protection of personal data n. 679/2016 (GDPR).

This Privacy Policy refers to the website: www.archicoop.it
This Policy also does not apply to any other websites accessible to you through any links posted on the site mentioned above, as they are not under our control.

This Policy takes into account all industry regulations, with particular reference to:
    • to Recommendation No. 2/2001 of the Art. 29 Group on minimum requirements for online data collection in the EU;
    • Directive 2009/136/EC, amending Directive 2002/58/EC (c.d. E-privacy Directive), on the processing of personal data and the protection of privacy in the electronic communications sector;
    • to the General Provision of the Guarantor Authority for the Protection of Personal Data "Identification of simplified procedures for the disclosure and acquisition of consent for the use of cookies" of 8 May 2014;
    • Official Journal of the European Union | L 119/1 REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of 27 April 2016
The Data Controller is ARCHIMEDE INFORMATICA SOC. COOP, via L. Gereschi, 36, 56127, Pisa. The list of Managers can be consulted at our office. The data concerning users will be processed by the employees of Archimede Informatica, who operate as Data Processors, subject to the direction of the responsible person.

Information on the processing of personal data
Archimede Informatica is a cooperative company, VAT number 01380540508, carries out design, production, development and marketing of software and information systems together with support services and IT consulting for companies, public bodies and public administrations. It has its registered office in via L. Gereschi, 36, 56127 Pisa. As Data Controller of personal data, pursuant to articles 4 and 28 of legislative decree 30 June 2003, n. 196 - Code of privacy and articles 4, n. 7) and 24 of EU Regulation 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data, informs, pursuant to art. 13 of the Code and 13 of the Regulation, which, if the event of contact or request for use of its services occurs, will proceed with the processing of personal data relating to the company and to natural persons who have legal representation, for the purposes and in the manner indicated below.

What is personal data?
Personal data refers to any information relating to a natural person, which may make it identifiable and which may include (but not limited to):
    • Names and contact information, such as personal data, email addresses and phone numbers
    • Accounting and administrative data
    • Business data
    • Curriculum and work history
    • Revenues
    • Number of employees
    • Credit position
    • National identification codes
    • Commercial Classification Codes

What is sensitive personal data?
Sensitive personal data may refer to the above but may also include genetic data and biometric data. For example:
    • Medical conditions
    • Religious or philosophical beliefs and political opinions
    • Racial or ethnic origin
    • Beliefs
    • Biometric data (e.g. data and photographs in identification documents)

What is data processing?
Data processing is any operation or set of operations performed on personal data, by automated systems or otherwise.. Examples of data processing explicitly listed in the text of the GDPR are: collection, registration, organization, structuring, storage, adaptation, modification, retrieval, consultation, use, disclosure for transmission, dissemination or provision, alignment or combination, limitation, cancellation or destruction.

What information do we collect and how?
The data controller is bound by the requirements of the General Data Protection Rules (GDPR). When you decide to use our services, you agree and acknowledge that we have the right to obtain, use and process the information you provide to enable us to identify you in order to provide our services, provide you with a better user experience and for other related purposes, including:

Update and completion of customer data cards

Analysis for management purposes

Analysis for statistical purposes

Legal and regulatory compliance

Prevention of fraud and crime.

We collect information about you when you fill out the contact form on our website, or submit a request, or fill out a survey, give feedback etc. Information about the use of the website is collected using cookies or digital tracking systems. When we submit forms from our website, we use third-party software providers for automated data collection and processing. We only select partners who, according to their regulations, guarantee that they will not use and disclose your data for any reason other than for legal processing.

Cookies are text files that are saved on your computer to collect technical information and information about visitor behavior. This information is then used to track the use of website visitors and to create statistical reports on website activities. For more information, visit https:///support.google.com/chrome/answer/95647.
You can set your browser so that it does not accept cookies or remove cookies from your browser. In some cases, some features of our website may not work because of this.

Matomo Analytics
We use Matomo Analytics and/or similar third-party tools to store information about how visitors use our website so that we can make improvements and provide visitors with interesting content and a better user experience.
Matomo Analytics is a third-party information storage system that records information about the pages you visit, the time you spend on individual pages and the website in general, how you got to the site and what was clicked on during the visit. The cookies used to collect those information do not store any personal information, e.g. name, address, etc. We do not share this data.

IP addresses
An IP or Internet Protocol address is a unique numeric address assigned to a computer when it accesses the Internet. Softing Consulting Srl does not have access to any personally identifiable information from these. Your IP address is recorded when you visit our site, but our analytics software only uses this information for statistical aggregations.

How will we use the information about you and why?
We will only use your personal information to provide the services you have requested. We will only use this information based on your instructions, data protection law and our obligation of confidentiality. Our work may require that information be transmitted to our third-party service providers, agents, subcontractors, and other associated organizations for the purpose of completing tasks and providing services on our behalf. However, when we use third party service providers, we only disclose the minimum personal information necessary to provide our services and we have contracts in place that require them to keep your information secure and not use it for their direct marketing purposes. We collect information on our website to process requests, manage event registration, provide help based on the data collected and improve our services. 

Information transfer outside Europe
As part of the services offered to you through this website, the information you provide to us may be transferred to countries outside the European Union ("EU"). For example, some of our third-party suppliers may be located outside the EU. In this case, we will take steps to ensure that your privacy rights continue to be protected as set out in this policy. By submitting your personal data, you agree to this transfer, storage or processing.

Safety precautions in force on the collected data
When you provide us with personal information, we take all necessary security measures to ensure that it is handled properly. When technically possible, any sensitive information will be encrypted during transfer, storage, backup. When you’re on a protected page (HTTPS), a padlock icon will appear at the top of web browsers such as Microsoft Internet Explorer, Google Chrome or Firefox. Non-sensitive details (such as your email address, etc.) are normally sent unencrypted on the Internet and this can never be guaranteed as 100% secure. As a result, while we strive to protect your personal information once it is received, we cannot guarantee the security of the information you transmit to us and you do so at your own risk. Once we receive your information, we do our best to ensure their security on our systems.

How long will we keep your data?
In line with regulatory requirements, we will retain your data for the minimum time required by current tax legislation. For the data necessary for the execution of contracts to which you are party, we will keep the data for the entire period of membership of the service and, after termination of the service, for a period of 5 years. In the case of litigation, for the duration of the same, until the exhaustion of the time limits for the availability of appeals. For data not subject to these requirements, such as for direct marketing, we will retain your data until you withdraw your consent or end of life. In case you need it, you will have the option to give up or update or delete the data at any time and details on how to do so are set out in this policy. After the above retention periods, the Data will be destroyed, deleted or anonymized, compatible with the technical procedures of deletion and backup.
Access to information, correction, portability and cancellation.

What is a subject access request?
This is your right to request a copy of the information we have in our possession. If you would like a copy of some or all of your personal information, please send an email to: gdpr@archicoop.it. We will respond within one month of receiving your request. We want to make sure that your personal information is accurate and up to date. You can ask us to correct or remove information that you believe is inaccurate by contacting us using the procedures above.

Objections to the processing of personal data
You have the right to object to the processing of your personal data. The only reason why we may refuse to process your request is that there are valid and legitimate reasons that outweigh your interest, your rights and your freedoms, or when the processing of your data is aimed at the establishment, the exercise or defence of legal claims.

Data portability
You have the right to receive the personal data you have provided to us in a structured, commonly used and machine-readable format and have the right to transmit that data to another controller without delay if:
(a) The processing is based on consent or a contract for a specific service;
(b) Processing is carried out by automated means.

Your right to be forgotten
If you want all the information about you to be completely deleted, excluding the information required to comply with current tax regulations, you can request it by sending an e-mail to the following address: gdpr@archicoop.it.
Other websites
Our website contains links to other websites. This privacy policy only applies to this website, so when you link to other websites you should read their specific privacy policies.

Complaints, disputes
If you believe that your personal data has been processed in a way that does not meet the GDPR, you have a specific right to file a complaint with the relevant supervisory authority. The supervisory authority will inform you of the progress and results of your complaint.

Changes to our privacy policy
We maintain our regularly revised privacy policy and will post any updates on this web page.

How to contact us
Please contact us if you have any questions about our privacy policy or your personal information:
    • By email to:  gdpr@archicoop.it
    • With contact forms on this website

As of November 2023